FREE SHIPPING On All DJ Facades

10% OFF ALL PRODUCTS (EXCEPT PACKAGE DEALS) - USE CODE DRAGON10

954-966-7710

M - F: 9:00AM - 6:00PM EST

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Shipping & Return Policy

• All return requests are subject to DragonFrontboards.com approval. No returns will be accepted or credited without prior authorization from DragonFrontboards.com.

• All return requests must be made within 7 days of delivery.

• Approved returns must be received in unused condition and be in original packaging. Customer is responsible for return shipping costs.

• To verify you are eligible to make a return, please contact Customer Service at: Toll Free 1-954-966-7710

• Unauthorized returns will not be issued credit and will be returned to the shipper. Shipping/freight charges may be assessed at our discretion.

• We will explain your options and issue a Return Authorization (RA) number if eligible. Returns will not be processed without a valid RA number from our Customer Service Department.

• We cannot accept returns for any used merchandise; no exceptions.

• Returns resulting from customer order error will be charged a minimum 30% restocking fee and freight charges both ways.

• All fees will be deducted before a credit or refund is issued.

• No credits will be processed for a return until we have confirmation that the item has been received and is in unused and new, sellable condition. Credits will be issued within 45 days after receipt of the returned merchandise.

• Special order, custom items and cut-to-order items cannot be returned.